Ashgrove Veterinary Centre Ltd, located in Portlethen, Aberdeenshire, boasts an impressive 4.8-star rating based on 538 reviews, indicating a high level of customer satisfaction. The clinic is recognized for its friendly and professional staff, particularly the receptionists and veterinary team, who are often praised for their welcoming demeanor and evident passion for animal care.

Several individual staff members receive specific commendations in customer reviews. Kim, a receptionist, is noted for her organizational skills and empathy, while Catriona Urquhart is highlighted for her professionalism and kindness, particularly during challenging times. Vets Kevin and Lindsay are also mentioned for their knowledge and effective treatment plans, contributing to a positive overall experience for pet owners.

Despite the overwhelmingly positive feedback, there is a notable concern about recent price increases, as highlighted in a review by Clarissa Wright. This review suggests a significant rise in costs, which may affect the affordability of services for the local community. However, this concern seems to be an outlier among the predominantly positive reviews.

The clinic also appears to exhibit a compassionate approach to aftercare, with a customer expressing gratitude for the thoughtful support received during the loss of their pets. This level of care extends beyond routine check-ups, highlighting the center's commitment to supporting clients through difficult times.

While parking near the clinic can be challenging due to its location, Ashgrove Veterinary Centre remains a highly recommended choice for pet owners in Portlethen, thanks to its dedicated and caring team and their comprehensive approach to veterinary care.