Vetrica Ltd, located in the town of Dunfermline, has established a strong reputation as a veterinary clinic with a Google Maps rating of 4.5 stars from 222 reviews, indicating a high level of customer satisfaction. The clinic is also noteworthy for its veterinary nurse training facility, suggesting a commitment to education and professional development in veterinary care.

The clinic's services are generally well-regarded, with multiple reviews highlighting the empathy and attentiveness of the staff. Reviewers frequently commend the team for their compassionate approach, particularly during difficult times, such as end-of-life care for pets. One review by Louise Cameron praises the staff for their kindness and thorough explanations during the process of euthanizing her pet, which included thoughtful gestures like creating a paw print memento.

However, there is a notable negative review by Antonio Glendinning, which criticizes the clinic's owner, Bob Hesketh, for his handling of a pet rat's medical situation. The review describes a lack of thoroughness and communication, as well as an unprofessional attitude, which contrasts with the generally positive perception of the clinic. This highlights a potential area for improvement, particularly in the treatment and handling of exotic animals.

Overall, Vetrica Ltd appears to be a well-regarded veterinary clinic with a strong emphasis on customer care and satisfaction. Despite the isolated negative feedback, the majority of reviews, including those from Roxana Andrei and Gareth Dickson, emphasize the clinic's friendly and competent staff, clean facilities, and decent pricing, making it a recommended choice for pet owners in the area.