Provost Veterinary Group, located in St. Andrews, is a highly rated clinic with a Google Maps rating of 4.7 stars based on 156 reviews. This indicates a strong level of customer satisfaction. The clinic functions as both a Veterinary Nurse Training facility and offers emergency veterinary services, demonstrating a commitment to both education and urgent care.

The reviews present a generally positive experience for clients, with multiple instances of gratitude towards the staff for their compassionate and effective service. For example, Jackie Beveridge praised the clinic for accommodating an emergency situation involving her Boxer dog, even though he was not registered with them. Similarly, Clive Worsnop appreciated the free advice and treatment for his dog's skin allergy during a visit to St. Andrews.

However, there is a notable negative review from Simon Williams, who described a serious incident involving miscommunication during a poisoning case with his dog. This review mentions an ongoing investigation by the RCVS, highlighting a rare but significant concern about the clinic's service.

On the other hand, long-term client John Archibald commends the clinic for its reliable care and the option for out-of-hours contact, emphasizing their dedication to client support. Sonia Murray also speaks highly of the clinic, particularly praising staff member Cheryl for her thorough care of her pets and the informative guidance on pet insurance.

Overall, Provost Veterinary Group appears to be a reputable clinic with a strong emphasis on customer care and emergency support, though potential clients may wish to stay informed about the ongoing investigation mentioned in one of the reviews.