Easter Ross Vets, located in Invergordon, Highlands, Scotland, is a veterinary clinic that also functions as a Veterinary Nurse Training facility. The clinic has a high overall rating of 4.8 stars based on 142 reviews on Google Maps, which suggests a strong level of customer satisfaction among its clientele.

The majority of reviews highlight the clinic's welcoming and engaging staff. William, a long-time dog owner, praises the reception and veterinary staff for their informative and relaxing approach. Similarly, Niamh Bowler describes Easter Ross Vets as the best practice she has experienced, emphasizing the friendliness and professionalism of the entire team. Scarlett Darbyshire also expresses gratitude to Ross and his team for their exceptional care and support, noting they treated her dog Chester as if he were their own.

However, not all experiences have been positive. Alastair Treymaine reports a severe lapse in communication concerning his dog's anti-seizure medication, resulting in significant distress for both the pet and owner. He describes a failure to respond to urgent emails and a lack of accountability, which led to his dog suffering seizures. Nic Robson shares a similarly troubling experience involving a billing issue after her puppy required specialist surgery. She recounts difficulties in transferring the bill to her name, and the subsequent receipt of debt collection letters despite having insurance coverage.

Despite these negative experiences, the overwhelmingly positive feedback and high rating indicate that Easter Ross Vets is a reputable and trusted clinic for many pet owners. The practice appears to be especially appreciated for its friendly and attentive staff, though some reviews suggest areas for improvement in communication and administrative processes.