Heritage Vets Ltd, located in Dalkeith, is a highly regarded veterinary clinic known for its exceptional pet care services. The clinic has garnered an impressive 4.9-star rating based on 67 reviews on Google Maps, reflecting a high level of customer satisfaction. The overwhelmingly positive feedback highlights the clinic's commitment to providing compassionate and comprehensive care for pets.

Clients frequently praise the friendly and dedicated staff, including veterinarians like Tom, as well as nurses and receptionists, who are noted for their genuine love for animals and their helpful approach. The clinic's engagement with the local community and participation in events are also appreciated by customers, fostering a sense of trust and connection.

The reviewers mention the clinic's accommodating opening hours and ample parking, which enhance the convenience for pet owners. The facility itself is described as clean and welcoming, with thoughtful touches such as water for dogs, making visits pleasant for both pets and their owners.

Heritage Vets is recognized for its swift and efficient communication, particularly through its responsive email service. The practice has been commended for its heartfelt gestures, such as sending sympathy cards to clients who have lost pets, which underscores their compassionate and caring ethos.

The clinic offers emergency veterinary services, ensuring pets receive prompt attention during critical situations. While there is no pricing information provided, the positive reviews and the high rating from a substantial number of reviews suggest that clients find value in the services offered by Heritage Vets Ltd.