MBM Veterinary Group, located in Kilmarnock, is a reputable clinic offering a range of services, including veterinary nurse training and emergency veterinary care, with extended hours to accommodate urgent needs. The clinic is highly regarded, maintaining an impressive 4.6-star rating based on 470 reviews, indicating consistent satisfaction among clients.

Positive feedback frequently highlights the clinic's compassionate and professional staff. Reviewers such as Beata Satlawa express gratitude for the team's empathy, particularly during challenging times like the loss of a pet, emphasizing the personal and respectful care received. Yvonne Grayhurst echoes this sentiment, noting the clinic's transparency in advising cost-effective treatment options, which suggests a commitment to client welfare over profit. Joseph Allan and Ann Davidson provide further praise, with Allan appreciating the caring service for his dog, and Davidson acknowledging the staff's ability to handle her reactive Cane Corso with patience and understanding.

However, the clinic does face criticism, as highlighted by Mhairi Wilson's review. Wilson's experience with poor communication regarding insurance issues and the handling of her deceased pet reflects a significant lapse in service and aftercare, underscoring the need for improvement in these areas.

Despite this isolated negative review, the overwhelmingly positive feedback from numerous reviewers suggests that MBM Veterinary Group is a trusted provider of veterinary services in Kilmarnock. The clinic's focus on compassionate care and client education stands out, though attention to aftercare and communication is necessary to address concerns raised by some clients.